°²È«ÔËÓªÔìÉèÖ®¡°Ôƶ˻º²½¡±

°ä²¼¹¦·ò 2019-12-19

½üÄêÀ´ £¬Ëæ×Å´óÁ¿ÏµÍ³²¿ÊðÉÏÔÆ £¬Éæ¼°ÃñÉú¡¢ÆóÒµÔËÓªµÄÊý¾ÝºÍÓ×ÎÒÓû§ÐÅÏ¢Öð²½Ôö¶à £¬ÇÒ³ÉΪÁ˺ڲúÖØÒªÉãÈ¡¾­¼ÃÀûÒæµÄÖ¸±ê¡£ÔÆÆ½Ì¨×÷Ϊ³ÐÔØ¸÷ÀàÀûÓõĹؼü»ù´¡ÉèÊ© £¬Îª´óÊý¾Ý¡¢ÎïÁªÍø¡¢ÈËΪÖÇÄܵÈÐÂÐËÁìÓòµÄ·¢Õ¹Ìṩ»ù´¡Ö§³Ö £¬Æä°²È«³ÁÒªÐÔ²»ÑÔ¶øÓ÷¡£


888¼¯Íű±¶·°²È«ÔËÓªÖÐÐÄ

ͨ¹ý×ÔÉíÔÚÔÆ°²È«½¨ÉèµÄ¾­Ñé¶Ñ¼¯

Õû¶ÙÁËÓйض¨¼û

ÏÖÓë¸÷ÈËһ·ßëÒ»ßë

°²È«ÔËÓªÔìÉèÖ®¡°Ôƶ˻º²½¡±

~~~


ÔÆ°²È«Ãæ¶ÔµÄÎÊÌâ


1.°²È«¼¼ÊõÎÊÌâ


ÔÆÆ½Ì¨½¨Éè×ÔÉí¾ÍÊÇÒ»¸ö¸´ÔӵݲȫÎÊÌâ £¬¶àÖÖ²Ù×÷ϵͳ¡¢Êý¾Ý¿â¡¢ÖÐÑë¼þµÈ´æÔÚ¾Þ´óµÄ°²È«ÌôÕ½¡£´Ë±í £¬ÔÆÍÆËãÒ²Ãæ¶ÔÆäÌØÓеݲȫ·çÏÕ £¬ÖØÒªÔ̺¬Ðé¹¹»¯ÎÊÌ⡢ɢ²¼Ê½ÍÆËã´æ´¢ÒÔ¼°ÔÆÍÆËã·Ö×â·þÎñģʽÓйصÄһЩ°²È«ÎÊÌâ £¬´Ó¶øµ¼ÖÂÔÆÆ½Ì¨Ãæ¶Ô×ÅÊý¾Ýй¶¡¢ÏµÍ³·ì϶¡¢²»°²È«µÄAPI·çÏÕ¡¢Éí·Ý¡¢Æ¾Ö¤ºÍ½Ó¼ûÖÎÀí²»¼°µÈÎÊÌâ¡£


2.Ôì¶ÈÖÎÀíÎÊÌâ


ÔÆÆ½Ì¨·þÎñÉÌÍùÍùÒԸ߿ÉÓÃ×÷Ϊ˼¿¼µÄ³Áµã £¬×¨Ò»ÓÚÀûÓÃʵÏÖ¶øÊèÓÚ¶Ô°²È«µÄ˼Âǹ滮 £¬ÊÇÔì³É°²È«ÓÄ΢µÄÖØÒªÔ­Òò¡£Áí±í £¬ÔÆ·þÎñ·½Ê½Ãæ¶Ô×Ű²È«¼à¹ÜÄѵÄÎÊÌâ£¨ÔÆÓû§¶ÔÊý¾ÝÕ¼ÓÐËùÓÐȨ £¬ÔÆÌṩÉ̶ÔÊý¾ÝÕ¼ÓÐÖÎÀíȨ £¬ÓÉÓÚÊý¾ÝµÄËùÓÐȨÓëÖÎÀíȨ·ÖÀë £¬ÔÆÓû§¶ÔÊý¾ÝµÄÖÎÀíÊØ»¤¡¢´æ´¢Ðî·ÝÒÀÀµÓÚÔÆ·þÎñÌṩÉÌ£© £¬Ò²ºÜ´óˮƽÔìÔ¼Á˰²È«ÖÎÀíµÄ½¨Éè¡£


3.°²È«ÄÜÁ¦ÎÊÌâ


ÔÆ·þÎñÉÌ×÷ÎªÔÆÆ½Ì¨µÄÔËÓª·½ £¬±ØÒªÌṩ¸÷Àలȫ·þÎñÄÜÁ¦£¨×â»§Ò²»áÌá³öÓйØÒªÇó£© £¬¶øÔÆ·þÎñÉ̶԰²Õû¸öϵ½¨ÉèºÍ·þÎñµÄÄÜÁ¦Ïà¶Ô²»¼° £¬³ö¸ñÊÇм¼Êõ¡¢ÐÂÒµÎñʹÓÃÑÜÉúµÄ°²È«ÎÊÌâ £¬ºÜ´óˮƽÔìÔ¼ÁËÔÆ¼¼Êõ·þÎñµÄÀûÓᣴÓÐÔÖÊÉÏÀ´¿´ £¬±ØÒª³ÉÁ¢×¨Òµ°²È«·þÎñÄÜÁ¦ £¬Âú×ã¹ú¶ÈÓйØË¾·¨ÂɹæµÄÒªÇó £¬Ôö³¤ÆóÊÂÒµµ¥ÔªÉÏÔÆµÄÐÅÐÄ £¬´Ó³¤Ô¶À´¿´ £¬Ò²ÊǼ«¶ÈÓÐÀûÓÚÔÆÍÆËã·¢Õ¹µÄ¡£


°²È«ºÎËùÒÀ£¿

Ô»£º°²È«ÔËÓªÔìÉè»ò½«³ÉΪ×î¼Ñ½â¾öõè¾¶Ö®Ò»


¶ÔÓÚÔÆÆ½Ì¨µÄδÀ´½¨Éè £¬°²È«ÆäʵÒѾ­ÊÇÒ»¸ö³Áµã¹Ø×¢¡£Óйػú¹¹Ô¤²âËæ×ÅÔ½À´Ô½¶àÉæ¼°ÃñÉúµÄϵͳÉÏÔÆ £¬ÔÆ·þÎñÉÌ¿ÉÄÜ»á³Ðµ£¸ü¶àµÄ°²È«ÔðÈÎ £¬Ò²Çý¶¯ÔÆ·þÎñÉ̸ü¶àµÄ˼¿¼°²È«¹æ»®¡£Áí±í £¬Ëæ×ÅÒµÎñÓë¼¼ÊõµÄ·¢Õ¹ £¬´«Í³µÄ°²È«·þÎñ¿ÉÄÜÒѲ»ÄÜÂú×ãÐèÒª £¬Ðµİ²È«ÔËӪģʽ»ò½«½â¾öÕâÒ»ÄÑÌâ¡£ÔÚ¾ßÌ尲ȫÔËÓªÔìÉè¹æ»®Ï £¬Ê×ÏÈÊǰ²È«ÔËÓªµÄ5¸öÖ÷ÌâÉí·Ö £¬¼´£ºPolicy°²È«Õ½Êõ ¡¢ProfessionalרҵÈËÔ±¡¢Product°²È«¹¤¾ß¡¢Platform°²È«ÔËÓªÖ§³Öƽ̨¡¢ProcessÔËÓªÁ÷³Ì¡£


Ê×Ò³| 888¼¯Íŵç×ÓÓÎÏ·¹Ù·½ÍøÕ¾

°²È«ÔËÓªÖ÷Ìâ¡°5P¡±


1.Policy°²È«Õ½Êõ


°²È«Õ½ÊõÊǶÔÖÎÀí²ãµÄÒâͼ¡¢½øÕ¹ºÍÁìµ¼·½ÏòµÄ¸ß¼¶×¢Ã÷ £¬Ö¼ÔÚÁìµ¼ÓйØÈËÔ±ÔÚ×éÖ¯µÄÊý¾Ý¡¢×ʲú¡¢ITϵͳµÈ°²È«ÐÔ·½ÃæµÄÐÐΪ £¬Îª×éÖ¯ÄÚµÄÓ×ÎÒÌṩÓйØÁìµ¼ºÍ¼ÛÖµ £¬Í¬Ê±Ò²Êǰ²È«Ðж¯´òËãµÄ»ù´¡¡£Òò¶øÔÚÔì¶©°²È«Õ½Êõʱ £¬Ó¦Ã÷È·¸÷ÈËÔ±µÄÖ°ÔðÁìÓò £¬È·±£Ã¿Ïî×¢Ã÷Ç峺¡¢¿ÉÖ´ÐС£´Ë±í £¬°²È«Õ½Êõ×÷Ϊ×éÖ¯ITÕ½ÊõµÄÒ»²¿ÃÅ £¬Ó¦Ëæ×Å×éÖ¯Õ½Êõ¡¢°²È«¼¼Êõ¼°»·¾³µÄ±ä¶¯¶ø¸üР£¬ÒÔ¸üºÃµØ·þÎñÓÚ×éÖ¯°²È«¡£


2.ProfessionalרҵÈËÔ±


ÈôÊÇ˵°²È«Õ½ÊõÔÚÕû¸öÔÆ°²È«ÔËÓª»î¶¯ÖÐÊÇÈçͬ˾·¨Í¨³£´æÔÚ £¬ÄÇô°²È«ÈËÔ±¡¢Æ½Ì¨¡¢²úÆ·ÒÔ¼°Á÷³Ì¶¼ÊÇÈ·±£Õâһ˾·¨µÃÒÔÓÐЧִÐеijÁÒª³É·Ö¡£Æ¾¾ÝÔÆ°²È«ÔËÓªµÄÌØµã £¬ÖÁÉÙ±ØÒª½¨ÉèÔËÓªÖÎÀíÈËÔ±¡¢°²È«·ÖÎöʦ¡¢Êý¾ÝÖÎÀíʦÈýÀàÈËÔ±ÄÜÁ¦Âú×ãÈÕ³£¸ù»ù¹¤×÷µÄ·¢Õ¹¡£ÓÐÁ˽ÇÉ«µÄ·ÖÀà £¬Ôư²È«ÔËÓªÐè¶ÔÆäÖ°Ôð½øÐÐÃ÷È·µÄ»®·Ö £¬Í¬Ê±½èÖú»³±§Ä£ÐÍ¡¢»³±§Ö¸±êÀ´ÊµÏÖÂ䵨ÈËÔ±ÖÎÀí¼°¼¨Ð§²éºË¡£


3.Product°²È«¹¤¾ß


°²È«²úÆ·ÓÃÓÚЭÖú°²È«ÔËÓªÖ§³Ôì½Ì¨½øÐÐÊý¾Ý²É¼¯ £¬ÒÔ¼°±£ÏÕ°²È«ÔËÓªÆ½Ì¨ÍøÂç¼Ü¹¹µÄºÏÀí¼°°²È«ÐÔ¡£°²È«²úƷͨ³£·ÖΪ°²È«Êý¾Ý²É¼¯µÄ¼à²â¹¤¾ßºÍÓÃÓÚ±£ÏÕ°²È«ÔËÓª¼Ü¹¹µÄÍøÂç¼°°²È«²úÆ·¡£


4.Platform°²È«ÔËÓªÖ§³Öƽ̨


°²È«ÔËÓªÖ§³Öƽ̨ÊǶÔÔÆ°²È«ÔËÓª·þÎñ½øÐÐÈ«·½Î»µÄÖ§³ÖÓëÖÎÀí£ºÒ»ÊÇͨ¹ý7*24Ó×ʱ³ÖÐø¼à²â £¬¶ÔÔËÓª¶ÔÏóµÄ°²È«½ü¿ö¼°×ßÊÆÓÐÖ±¹Û¡¢ÕûÌåµÄ°ÑÎÕ £¬±ãÓÚ·çÏÕÖÎÀíºÍ°²È«¾ö²ß£»¶þÊÇÕë¶ÔÔÆ×â»§Ëù²É¹ºµÄ°²È«·þÎñºÍ°²È«ÔËÓªÁ÷³Ì £¬ÌṩͳһµÄ°²È«ÔËÓª·þÎñÖÎÀí¡£


5.ProcessÔËÓªÁ÷³Ì


ÔËÓªÁ÷³Ìͨ³£·ÖΪÄÚ²¿Á÷³ÌºÍ±í²¿Á÷³Ì¡£ÄÚ²¿Á÷³ÌÖØÒªÊÇÖ´ÐÐÔÆÆ½Ì¨ÄÚ²¿°²È«ÔËÓª»î¶¯ËùÐèµÄÁ÷³Ì £¬ÖØÒªÔ̺¬ÒµÎñÁ÷³Ì¡¢²Ù×÷Á÷³Ì¡¢·ÖÎöÁ÷³ÌºÍ¼¼ÊõÁ÷³ÌµÈ£»±í²¿Á÷³ÌÔòÖØÒªÀ´×ÔÓÚ×â»§ºÍÆäËûµÚÈý·½µÄ°²È«ÒªÇó»ò°²È«ÊÂÎñ´ëÖÃËùÒªÇóµÄÁ÷³Ì¡£Òò¶øÔÚÃæ¶Ô·ÖÆç×⻧ʱ £¬Ó¦ÌùºÏÆäÒµÎñϵͳµÄÌØµã¶¨Ô찲ȫÔËÓªÁ÷³Ì £¬ÉÏÖÁÔËÓª£¨¼à¹Ü£©ÖÎÀíÏÂÖÁ¸÷²Ù×÷»·½Ú £¬È·±£×ݺá¿É´ï¡¢»·»·Ïà¿Û¡£Í¬Ê± £¬ÔÚÔËÓª¹ý³ÌÖнáºÏ²»Ðݱ䶯µÄÏÖʵÇé¿ö½øÐÐÁ÷³ÌÓÅ»¯¡£



Õë¶ÔÔÆ°²È«ÔËÓªÀ´¿´ £¬³ýÁË¡°5P¡±½¨ÉèÖ®±í £¬»¹Ðè³ÉÁ¢¹Ø»·°²È«ÔËӪϵͳ £¬±£ÏÕ°²È«ÊÂÎñ´ëÖùػ·¡£Í¬Ê±Ò²Òª×¢³ÁÔÆÆ½Ì¨µÄ°²È«ÖÎÀí¼°Êý¾Ý°²È«ÐÔÃüÖÜÆÚµÄ¿ÉÐŹܿØÏµÍ³½¨ÉèµÈÄÚÈÝ¡£


Ê×Ò³| 888¼¯Íŵç×ÓÓÎÏ·¹Ù·½ÍøÕ¾

°²È«ÔËÓª¹Ø»·ÏµÍ³


´Ó°²È«ÖÎÀí¶¯ÊÖ Á½È«Ôư²È«ÕûÌ彨Éè


ÔÆÆ½Ì¨µÄ°²È«½¨Éè±ØÒªË¼¿¼³É±¾ÓëͶÈ루°²È«ºÏÀíͶÈëÊdzÁµã £¬ÕýÈç¹¥»÷Õß·¢Ïֳɱ¾¸ßÓÚ¼ÛÖµºó £¬Ò²»áÉÕ»Ù¹¥»÷Ò»Ñù£©¡£Õë¶ÔÔÆÆ½Ì¨µÄ°²È«ÖÎÀíÊÇÖ¸´òÔì¿Éƾ¾ÝÒµÎñÉìËõµÄµ¯ÐÔ°²È«ÖÎÀí¿ò¼Ü £¬ÂäµØÎª¿ÉÔÚ×éÖ¯ÄÚ³Á¸´¡¢¿ÉÕÉÁ¿¡¢¿É³ÖÐø¡¢¿É·ÀÓù¡¢¿É³ÖÐø¸Ä½øÇÒÓµÓгɱ¾Ð§ÒæµÄ°²È«¹Ü¿ØÏµÍ³¡£


? ´Ó°²È«½¨Éè¿É³ÖÐø·¢Õ¹À´¿´ £¬°²È«ÖÎÀíÐë´ÓÔÆÍÆËã·þÎñ½Ú¼óµÄÓöÈÖÐÌá³öÒ»²¿ÃÅ £¬Í¶×ʵ½ÌáÉýÌṩÉ̵ݲȫÄÜÁ¦¡¢ÀûÓõݲȫ½ÚÔìºÍÔÚ½øÐеľßÌåÆÀ¹ÀºÍÉ󼯲鳭ÖÐ £¬ÒÔÈ·±£¿ÉÄܳÖÐøÂú×ãÐèÒª£»


? ´ÓÂäʵ°²È«ÖÎÀí½ÇÉ«ºÍÖ°ÔðÉÏ £¬±ØÒª¶ÔÔÆ·þÎñÉÌ £¬ÔÆ×â»§¸÷˾ÆäÖ°£¨ÈçÓеÚÈý·½ £¬Ó¦ÄÉÈëÆä˼¿¼ÁìÓò£©¡£Áí±í £¬±ØÒª³ö¸ñ˼¿¼×â»§ºÍÔÆ·þÎñÌṩÉ̼äµÄЭͬÖÎÀí¼Ü¹¹ºÍÁ÷³Ì £¬ÈçÒµÎñϵͳÉÏÔÆµÄ³ß¶È¼°ÕÉÁ¿¼¨Ð§µÈ£»


? ´Ó¾ßÌåÌṩµÄ°²È«·þÎñÀ´¿´ £¬ËùÓзþÎñˮƽºÍ̸(SLA)ºÍºÏͬÖж¼Ó¦¸ÃÔ̺¬°²È«Ö¸±êºÍ³ß¶È(ÓÈÆäÊÇÓë˾·¨ºÍºÏ¹æÐÔÐèÒªÓйصÄ) £¬ÕâЩ³ß¶ÈºÍÖ¸±êÓ¦ÊÇÎĵµ¼Í¼²¢¿ÉÖ¤Ã÷¡¢¿ÉÉ󼯵Ä¡£




³ÉÁ¢Êý¾Ý°²È«ÐÔÃüÖÜÆÚµÄ¿ÉÐŹܿØÏµÍ³

 

ÒòÔÆÆ½Ì¨Éæ¼°´óÁ¿µÄÊý¾Ý £¬ÆäÖÐÉæ¼°µÄ½ÇÉ«¸´ÔÓ £¬²»ÂÛÊÇ´ÓÕþ²ßÒªÇó»¹ÊÇÔÆ·þÎñÉ̵ÄÏÖʵ±ØÒª £¬Êý¾ÝµÄ¿ÉÐŹܿØÒ»ÏòÊÇÊý¾Ý°²È«ÐÔÃüÖÜÆÚ½¨ÉèµÄÄѵã £¬Ô̺¬±£ÃÜÐÔ¡¢ÆëÈ«ÐÔ¡¢¿ÉÓÃÐÔ¡¢ÕæÊµÐÔ¡¢ÊÚȨ¡¢ÈÏÖ¤ºÍ²»³É¹î±çÐÔ £¬ÒÔÏÂÁоټ¸¸ö·½Ã棺


Ê×Ò³| 888¼¯Íŵç×ÓÓÎÏ·¹Ù·½ÍøÕ¾

Êý¾Ý°²È«ÐÔÃüÖÜÆÚ


? ¶ÔÓÚÊý¾ÝÕ¼ÓÐÕߺÍÔÆ·þÎñÌṩÉÌÀ´Ëµ £¬±ØÒªÓÐÃ÷È·µÄÖ°Ôð·Ö¹¤ £¬È·±£ÔÚÊý¾ÝµÄÐÔÃüÖÜÆÚÖÐËùʹÓõÄËùÓнÚÔì¶¼Êǹ淶ºÍ¿Éʶ´ËÍ⣻


?ÈÃÊý¾ÝµÄÕ¼ÓÐÕßÀ´¾ö¶¨Ë­Ó¦¸Ã»ñµÃȨÏÞºÍÌØÈ¨½Ó¼ûÊý¾Ý £¬¼°ÔÚºÎÖÖǰÌáÏÂÄܹ»½Ó¼ûÊý¾Ý £¬²¢½¨ÒéÔÚĬÈÏ״̬Ï £¬Ëùº±¼û¾ÝÕ¼ÓÐÕߵĹÍÔ±ºÍÔÆ·þÎñÌṩÉÌûÓÐÈκνӼûȨÏÞ£»


? ѡȡ¶àÖÖÊý¾Ý¼ÓÃÜ»úÔì £¬²¢ÇÒ¿ÉÄÜÆ¾¾Ý·þÎñµÄÀàÐͺÍÊýÁ¿¶øÊ¹ÓÃ·ÖÆç¸ôÀë¼¼Êõ;


? ³ÉÁ¢²¢Ö´ÐÐÊý¾ÝÏú»Ù»úÔì £¬Ô̺¬Êý¾ÝµØµãµØÎ»²Á³ý¼°ºÍ±ØÒªµÄ¡¢Óйصġ¢ËùÓдó¾ÖµÄÊý¾Ýɾ³ý £¬²¢¶ÔÕâÀà²Ù×÷½øÐÐÉ󼯡£


Ëæ×ÅÔÆ·þÎñÉ̺Ͱ²È«ÆóÒµµÄÕ½ÊõºÏ×÷Öð²½¹ÄÆð £¬Í¨¹ý½¨ÉèרҵµÄ°²È«ÔËÓªÖÐÐÄÁ½È«°²È«ÖÎÀíÎÊÌâ £¬Ìá¹©È«Ãæ¡¢×Ô¶¯¡¢Ò»Ì廯µÄ°²È«ÄÜÁ¦ÊÇÒ»ÖÖеķ¢Õ¹Ç÷Ïò¡£Î´À´ £¬888¼¯ÍŽ«³ÖÐø¼áÈͲ»°ÎµØ×ß×ÔÖ÷´´ÐÂ֮· £¬¼ùÐÓ×°µÚÈý·½¶ÀÁ¢°²È«ÔËÓª¡±µÄÀíÏë £¬ÎªÖǻ۳ÇÊн¨ÉèÌṩ¸²¸ÇÈ«ÐÐҵȫ¼¼ÊõµÄ°²È«ÄÜÁ¦ £¬Ô®ÊÖ³ÇÊÐÌáÉý°²È«ÄÜÁ¦¡£